NXT Nordic 2023

THE FUTURE CUSTOMER JOURNEY

17TH OCTOBER I OSLO SPEKTRUM

What’s

THE FUTURE CUSTOMER JOURNEY

The customers are changing. They are not where they used to be. They don’t behave like they used to. The e-commerce landscape is changing drastically. How can your business stay relevant in this new world of commerce?

On NXT Nordic 2023, we will do a deep dive into the customer journey of the future. A journey that even today is vastly different from just a couple of years ago, and it is changing rapidly. We will bring the experts on the bleeding edge of this development to talk to you about how you can adapt to the new digital landscape. To navigate and take control of the future customer journey. Let’s hack the future customer together!

Main Partners

Silver Partners

bronze partner

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nShift

​nShift is the global leading provider of cloud delivery management solutions enabling frictionless shipment and return of almost one billion shipments across 190 countries annually. nShift’s software is used globally by e-commerce, retail, manufacturing and 3PL shippers.

Helthjem Netthandel – Monterplass 7

Helthjem henter og leverer hjem før frokost, både hverdag og helg. Raskt og enkelt. Uansett hva du velger, velg å få det helt hjem. 💛

Swedbank Pay – Monterplass 11

Vi i Swedbank Pay er spesialister på betalingsløsninger som gjør betalinger raske og problemfrie. Vårt oppdrag er å hjelpe mennesker, grupper og bedrifter med å kunne la de betale akkurat slik de vil, uansett om de er på nett, via en APP eller i en butikk.

Vi er stolte over å være en av Nordens ledende leverandører innen betaling – med sterk lokal tilstedeværelse i Sverige, Norge, Danmark og Finland.

Unimicro Bridge

Unimicro Bridge – the integration platform that gives you time to run your e-commerce business! We provide automatic bookkeeping of sales and settlements from payment providers + easier return handling. With us you get data flow in real time, and an innovative solution that supports the fastest growing financial systems in Norway today!

Svea Bank – Monterplass 9

Svea har tatt et sprang fra å være en finansinstitusjon til å bli en fintech-leverandør innen e-handel. Med betalingsløsningen vår hjelper vi kundene våre med å finne nye måter å vokse på, samtidig som vi støtter dem på alle mulige måter. Svea tilbyr betalingsløsninger/checkout for nettbutikker, både for B2C og B2B.

Swisslog

Swisslog delivers data-driven & robotic solutions for your logistics automation alongside reliable, modular service concepts. Collaborating with forward-thinking companies, we are committed to setting new standards in warehouse automation to provide future-proof products and solutions. As part of the KUKA Group, our customers trust the competence of our passionate employees – more than 14,000 people working across the globe. 

Ingrid

Ingrid creates delivery experiences that fit people’s lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

NG Dialogue

Turn blah blah into aha!, with NG dialogue.

We offer the simplest way to reach out, connect, and foster improvements seamlessly, turning every email, SMS, and landing page into more than just a touchpoint, but a crucial experience in your customer journey. 

Gain access to a versatile toolkit designed to help you crush results, uncover valuable insights and make informed decisions.

Riverty

A world where business meets the needs of humanity. Where financial technology makes a difference. Where everyone is in control of their own financial story. At Riverty, we’re building it together. A team of more than 5000 experts in 13 countries, we’re finding smarter, simpler, seamlessly connected ways to manage your money. From flexible payments to smarter accounting and debt collection, our holistic solutions empower everyone to live their best financial lives. It’s time to enter a new era of economic freedom.

Inge S. Årstad AS

Inge S. Årstad supply smart warehouse automation that makes picking more efficient and save space in your warehouse. With a broad product portfolio and more than 90 years experience, you can be sure to receive the best solutions for your needs.

Bizzkit – Monterplass 10

Vi tilbyr markedets mest fleksible programvare til ambisiøse nettbutikker og kundeportaler med PIM, DAM, CMS og Ecommerce Search. Plattformen er bygget for composable commerce, slik at dere kan designe den endelige løsningen spesifikt for deres forretningsprosesser og kundereiser. De skreddersydde løsningene er basert på Bizzkits skyteknologi, som sikrer dere raske, sikre og fullt oppdaterte tjenester.

Priceindx

Since 2006, have Priceindx been helping the Nordic region’s most successful e-tailers and manufacturers with price and competition monitoring, dynamic pricing and strategies for assortment, purchasing and price.

Priceindx provides e-commerce managers, sales managers, purchasing managers, price strategists, assortment managers and marketing managers with a wide range of services.

Channel-specific price lists for web, marketplaces and store based on competitor behavior, traffic, stock turnover, conversion rate, margins and forecasts.

FedEx Express

A more connected world means more opportunities. That’s why customers count on our diverse portfolio of transportation, e-commerce, and business solutions.

Connecting Europe since 1984, FedEx Express connects people and possibilities, offering customers the benefits of access to the world’s largest air express network and an unparalleled European road network.

Avarda – Monterplass 54

Avarda er en fremtredende aktør innen betalingsløsninger for e-handel i Norden. Ved å tilby white label-betalinger og fokusere på å la nettbutikker eie hele kundereisen, har Avarda raskt etablert seg som en pålitelig partner for store e-handelsaktører i regionen som Boozt, Jollyroom of Haypp. Avarda tilbyr en enkel og sømløs betalingsløsning med over 23 betalingsmåter.

iSYS - Integrasjonssystemer – Monterplass 42

iSYS utvikler feed® PIM, en programvareløsning som samler, organiserer, vedlikeholder og distribuerer produktinformasjon på en effektiv måte. I tillegg utvikler vi InStock WMS, et lagerstyringssystem som hjelper bedrifter med å optimalisere lagerytelsen og øke effektiviteten i logistikkprosesser.

Easycom Nordic AB

Easycom and IMI’s joint system platform enables a fully integrated return process that seamlessly interacts with inventory and logistics functions.

Optimove

Optimove is the first Customer-Led Marketing Platform. Optimove provides industry-specific solutions for hundreds of leading consumer brands including SodaStream, Papa John’s, bet365, Staples and others.

RAJA – Monterplass 40

RAJA er Europas ledende forhandler av emballasje, hygiene- og kontorartikler og lagerutstyr. Vi har over 3000 varer på lager, og vi har bransjens beste nettbutikk: www.rajapack.no.

RAJA har markedets bredeste utvalg innen emballasje for netthandel, pappesker, postemballasje, pakkefyll og beskyttelse, gavepapir, lagerutstyr, kontorrekvisita, med mer. Vårt fokus er å få kundene til å bruke mindre emballasje og velge miljøvennlige løsninger. Vi har bærekraftige alternativer og hjelper kundene våre med å spare både penger og miljøet.

RAJA har i år 70-årsjubileum og feirer hele året med spesialtilbud, gaver og konkurranser. Besøk oss på www.rajapack.no!

Innova Active AS

We supply good quality packaging at reasonable prices. By choosing our packaging solutions, you as a small and medium-sized business will reduce costs on packaging and labor consumption.

Two

Two is the specialist B2B payment method for sellers offering net terms. Using Two, seller can offer instant interest-free trade credit for increased B2B sales and upfront payments, without the time consuming paperwork and credit risk.

Complete with integrated ID-verification, instant credit-checks, and flexible payment terms, Two makes it easy to sell B2B.

IMI Go

Easycom and IMI’s joint system platform enables a fully integrated return process that seamlessly interacts with inventory and logistics functions.

Lipscore – Monterplass 39

Lipscore er markedets mest effektive verktøy for innsamling av kundeomtaler og produktanmeldelser. Normalt kan du forvente 2 til 4 ganger flere tilbakemeldinger med Lipscore, noe som gir deg verdifull kundedata, økt Google-trafikk, konvertering og salg. Stadig flere av Norges ledende kjeder, som Skeidar, Jernia, Voice, Europris og Apotek1, har valgt Lipscore. Fordi vi har markedets beste responsrate og garanterer 100 % ekte og lovlige anmeldelser.

Reclaimit – Monterplass 32

Reclaimit er et raskt voksende svensk SaaS-selskap som betjener online- og offline-butikker med automatiserte ettersalgsløsninger.​ Vi gjør dårlige kjøp til gode opplevelser!

IntegrasjonsPartner AS

IntegrasjonsPartner has been working with digitization and automation of trade- and logistics processes for over 25 years. Our software solutions are developed in-house. eSENTRAL – integration engine, eSHOP – e-commerce platform and bizlick logistics – warehouse management system. Together this offers great opportunities for our customers: Increased sales on one hand, and efficiency and reduction of costs on the other! We combine standard modules with customization so that we can meet each customer’s specific needs.

Emarsys

Emarsys, an SAP company, is the omnichannel customer engagement platform that empowers marketers to build, launch, and scale personalized, cross-channel campaigns that drive business outcomes. 

We partner with more than 1,500 companies from global enterprises to fast-moving mid-market brands across industries.

Adtraction – Monterplass 51

Adtraction er ledende i Norden innen digital markedsføring via partnere. Vi utvikler og driver en plattform som kobler sammen annonsører, som vil øke omsetningen på nett, med ulike typer partnere, eksempelvis innholdssider, nettaviser, influencere og mobilapper, som ønsker å tjene penger på innholdet de produserer og trafikken de har til sin kanal.

TestFreaks – Monterplass 45

Ratings og Reviews er en grunnleggende komponent når du skal bygge en langsiktig lønnsom, og vellykket virksomhet. Svenske TestFreaks er Nordens ledende SaaS-leverandør av skreddersydde løsninger for R&R, og Q&A til forhandlere, merkevarer og prissammenligning nettsteder.

Treyd

Treyd finances inventory purchases so you can sell first, and pay suppliers later. Over 600 companies are already using Treyd to free up working capital, improve margins and grow faster.

Learn more and apply for a limit at treyd.no

TextMaster – Monterplass 46

TextMaster er verdens første globale oversettelsesløsning som er tilgjengelig utelukkende på nettet. Takket være et nettverk av oversettelseseksperter, avanserte teknologier og et unikt utvalg tilleggstjenester setter TextMaster virksomheter i stand til å skreddersy oversettelse av deres innhold til flere enn 300 språkkombinasjoner og fagområder.  

TextMaster er tilgjengelig som SaaS, som en API eller via de teknologiske integreringene en samarbeidspartnere våre har skapt. Flere enn 10 000 virksomheter i alle størrelser og på alle fagområder benytter seg av TextMaster for å få hjelp i deres internasjonale ekspansjon.TextMaster har vært en del av Acolad-gruppen siden 2018.

Relewise

At Relewise, we provide our customers with the competitive edge of true personalization, so they can deliver unique user experiences. 

We offer a personalization platform with an outstanding ability to provide personalized search and recommendation results. Based on real-time user behavior, our platform adapts to the user’s unique interests and actions and provides excellent results at warp speed.

Personalize. Connect. Relewise.

Nova Consulting Group

Nova Consulting Group is a Scandinavian consultancy group consisting of 14 companies. We offer a complete range of services to businesses with a digital core. Led by a strong spirit of collaboration, we act together to address our clients’ challenges. We create teams with the perfect mix of cutting-edge expertise in strategy, design and development.

EYD

Build trust and loyalty to your customers? 

EYD is a privacy enhancing technology provider that delivers services that transform privacy challenges into competitive advantages for companies. Get startet in minutes with our SaaS services or utilitize our standardized personal data API and AI engine for full integration with existing services.

iCore Solutions AB

Our specialty is integration, but we do so much more. We create the conditions for a long-term and sustainable IT and business strategy, and open up opportunities for digitalization, innovation and process automation. Integrated system is the key to all this. iCore – Turning data into profit!

Mystore AS – Monterplass 43

Mystore er Norges største plattform innen e-handel. Mer enn 1600 nettbutikker driftes på vår plattform, og over 600 lokalbutikker bruker vår kasseløsning. Vi hjelper alt fra nettgründere til konsern med over 100 millioner i omsetning. Hos Mystore får du tjenester som ferdigforhandlet fraktavtaler, markedsføringsbistand, logistikkløsninger og startpakker for nettbutikker.

Apport Systems Norge AS

Apport is one of Scandinavia’s leading providers of WMS (Warehouse Management System) and warehouse management consulting services. Apport collaborates with all types of businesses and sizes across the Scandinavian market, delivering a wide range of services used in warehouse operations. Apport provides services and solutions on various technology platforms, including on-premises software and cloud-based software.

Klarna

Boost your business with Klarna.

Klarna is a leading global payments and shopping service, revolutionizing the way people shop online. With Klarna Payments, consumers enjoy the flexibility to pay however and wherever they want, while the Klarna App provides a seamless shopping experience with payment management and order tracking tools. Klarna’s new search feature empowers users to compare prices, read reviews, and make confident buying decisions. Experience smarter and more flexible shopping with Klarna.